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March 2019

Optimize your business and partner with ActiveImage.

MSPs: 4 Ways to Optimize Your Business

Managed Services Insights / / / , , , ,

It is already the third month of the year, and you are most likely still trying to implement the positive changes your business decided to embark upon in the beginning of the year. Are you where you thought you would be by now? Are you struggling to define these ‘New Year business resolutions’ or have […]

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Engaging and empowering non-technical clients improves customer relations and satisfaction.

MSPs: 4 Tips on Engaging with Non-Technical Clients

Managed Services Insights / / / , , , , , , ,

All MSPs at one point or another are likely to deal with clients who are not ‘tech-savvy’ or do not understand the different technical aspects of backup and disaster recovery management. In these cases, it is important to treat these clients a little differently to ensure their satisfaction and to maintain, if not better, the

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