It is already the third month of the year, and you are most likely still trying to implement the positive changes your business decided to embark upon in the beginning of the year. Are you where you thought you would be by now? Are you struggling to define these ‘New Year business resolutions’ or have […]
MSPs: 4 Ways to Optimize Your Business Read More »
All MSPs at one point or another are likely to deal with clients who are not ‘tech-savvy’ or do not understand the different technical aspects of backup and disaster recovery management. In these cases, it is important to treat these clients a little differently to ensure their satisfaction and to maintain, if not better, the
MSPs: 4 Tips on Engaging with Non-Technical Clients Read More »
ActiveImage can help you provide the best backup and disaster recovery solutions to your clients. However, it is not only the products and solutions on offer that need to be outstanding, but the customer service and satisfaction needs to be high. Clients who have a bad experience are more likely to find another service provider.
MSPs: Going that Extra Mile for Your Clients Read More »
Nowadays, anyone and everyone is at risk of opening a phishing email because we are all more than likely to be sent an email by a hacker at some point in our lives. Therefore, the risk is real and prevalent for any and all MSPs employees and clients. Although a professional IT technician would easily
MSPs: 5 Ways to Maintain Your Reputation with Clients Read More »
If you are looking for a long term business partner, that is fully committed to you and delivers on all expectations, then ActiveImage is the partner for you. Our years of experience in providing solutions in backup and disaster recovery proves we understand the need to provide a stable solution, unparalleled support and a profitable
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Ransomware is a tool that cyber-criminals use to infiltrate computer servers, desktops, laptops and other mobile devices. This malicious software then encrypts a company’s critical files and web properties and holds them for ransom until the company or organisation pays the requested amount (usually through cryptocurrency), on which the cyber-criminal will release the company’s digital
MSPs: Are You Protected Against Ransomware in 2019? Read More »
The true cost of downtime for any organisation is difficult to calculate. However, there are many elements that can be considered when estimating the damage downtime can do for a business. Lost Revenue Downtime caused by a cyberattack or network service malfunction, means that most of the lines of communication that most businesses depend upon,
MSPs: Can Your Clients Afford Downtime? Read More »
What is ActiveVisor? ActiveVisor is the enterprise management solution for ActiveImage Protector. Why Should You Want a Management Solution? A centralized structure gives IT staff better oversight and can make routine tasks easier. Industry-specific IT regulations can easily be adhered to when there is a central point of management or simple management solution. A management
MSPs: What You Need to Know about ActiveVisor Read More »
As a Managed Service Provider (MSP) you want to offer your clients the best possible solutions for their IT needs. Whilst most solutions revolve around the Windows operating system, ActiveImage can offer MSPs live backups and fast restoration of Linux machines with ActiveImage Protector Linux. What is the ActiveImage Protector Linux? The ActiveImage Protector Linux
MSPs: How are You Protecting Your Linux Clients? Read More »
If you are an MSP offering Hyper-V backup to your customers, any oversight on your part can prove to be quite costly. Therefore, you need to make sure you can offer your clients the best backup strategy. What Your Hyper-V Backup Strategy Should Include If your current strategy does not include the above tactics, you
Hyper-V Backup Tactics Every MSP Should Know Read More »
